Refund Policy
Last updated on March 1, 2025
We want you to be happy with your Barelog subscription. In the unfortunate event that you're not happy with your subscription and would like a refund, here’s how it works:
Initial Purchase
We offer a 14-day refund cooling-off period on all subscriptions. If you're not satisfied for any reason, just contact us within 14 days of your first payment, and we'll issue you with a full refund. Please note that this does not apply to subscriptions purchased through special promotions, sales, or exclusive deals, unless otherwise stated in the terms of the specific offer.
Monthly Subscriptions
After the initial 14-day refund cooling-off period, monthly subscriptions are not eligible for a refund.
Annual Subscriptions
After the initial 14-day refund cooling-off period, annual subscriptions are eligible for a prorated refund based on the unused portion of your subscription term.
How to Request a Refund
To request a refund, please complete the refund form, which you can access by clicking here. You must be logged in and have an active, paid subscription to submit a request.
Processing Time
Refunds are typically processed within 5-7 business days.
Amendments
We reserve the right to update this refund policy, which is subject to change. Please refer to the latest version published on this page.
Contact Us
If you have any further questions about our refund policy, please contact us via contact form here.